Last updated: June 23, 2026
Profit Pie accesses your Shopify store's order data, product data, and payment dispute data to calculate profit margins, COGS, and financial metrics. Customer names and email addresses may be shown in the app (recent orders, cohorts, exports) when you view them — they are read from Shopify and are not stored in our database. We store merchant-entered data: product costs, custom overhead costs, app settings, and optional integration credentials you provide.
Data is used only to show profit and cost breakdowns to the merchant who installed the app. We do not sell data or use it for advertising.
Customer name and email are not persisted in our database. Merchant business settings are kept while the app is installed.
Optional integrations (Meta, Google, TikTok ads; Shippo, ShipStation, EasyPost, Stripe) are only used when you connect them, to pull your spend or cost data. We do not send customer personal data to those services.
We comply with Shopify's mandatory GDPR webhooks. Because we do not store customer PII, customer data requests are acknowledged with no additional records to return.
Privacy questions: hello@profitpieanalytics.io